Terms and Conditions

  1. The RENT-A-CAR COMPANY shall possess a valid business permit for the duration of the rental period in operating the rented vehicle and the same must be compliant to the existing Philippine laws, rules and regulations. The vehicles listed on INSTA RIDE made available for rent must be in good condition, complete with registration papers and insurance.
  2. FEES and Terms of Payment – The RENT-A-CAR COMPANY shall choose among the mode of  payments available below to receive payment for the car reserved and rented through INSTA RIDE after 5 working days of the return of the rented vehicle:
    • Cash
    • Paypal
    • Bank Deposits
    • Money Transfer
    • Self Drive – The RENTER shall be liable for the 1% participation of the vehicle’s insured value as the RENTER’S participation in case of a vehicular accident. The RENTER is also liable for the loss of income while the vehicle is being repaired,  in such case the RENTER’s liability shall be equivalent to the number of days the car will be repaired multiplied by the daily rate of the unit. A day’s rental is equivalent to 24 hours. Excess hours shall be charged at ____ of the daily rate. If rental covers 6 hours or more (up to 24 hours) the daily rate shall be applied.
    • Chauffeur Driven – Rental starts on the time the Renter boards the vehicle or 30 minutes after the scheduled time of rental with the agreement that the chauffer that the RENT-A-CAR COMPANY shall provide to the RENTER shall not fall within the below enumerated:
      • Chauffeur should not drive in a high speed or negligent driving that provokes vehicular accident, damage or breakdown.
      • A chauffeur who has a pending case or charge otherwise convicted of a crime against the public property or to carry persons with dubious character.
      • A chauffeur who is or have symptoms or previous record of mental illness, or by any person who is under the influence of liquor and drugs.
      • By any person other than the chauffeur or declared driver named upon sending the confirmation of the rented vehicle. It is understood that in the absence of a written consent from INSTA RIDE the RENT-A-CAR is ipso facto deemed to have violated this agreement.
      • A person who is less than 18 years of age, whether he or she has a driver’s license or not.
      • Drop-off/Pick-up – Renter shall be picked-up and dropped-off at the place and time agreed or selected upon booking
  4.  CANCELLATION POLICY cancelled bookings and unconsumed rental will be refunded subject to the following conditions:
    •  Cancellation made less than 7 days before rental schedule shall be charged 20% cancellation fee.
    •  Cancellation made four (4) days prior to rental schedule shall be charged 50% cancellation fee.
    •  Cancellation made three (3) days prior to rental schedule or No Show shall be charged 100% of the total rental.
  5.  EXTENSION OF RENTAL – Should the RENTER wish to extend the rental beyond the previously agreed return date and time, the RENTER should immediately advice INSTA RIDE by calling ________ or sending an email to _________. Subsequently INSTA RIDE shall notify the RENT-A-CAR COMPANY of the extension subject to their approval, rates and conditions.
  6. PERSONAL ACCIDENT – The insurance carried by the RENT–A-CAR COMPANY for the vehicles listed on the app covers the drivers’ liability for injury to others and provides coverage up to __________ for every passenger up to the maximum capacity of the rented vehicle.
  7. RENTER REQUIREMENTS will be collected by TUDLO.CO/INSTA RIDE upon signing up of the RENTER and profiles of the user will be forwarded to the RENT-A-CAR COMPANY. INSTA RIDE reserves the right to refuse rental to any dubious person. Additional requirements can be imposed by the RENT-A-CAR COMPANY subject to approval by INSTA RIDE.
  8. FUEL and TRAFFIC VIOLATIONS – The RENT-A-CAR COMPANY shall see to it that the vehicle rented is in full tank. INSTA RIDE shall not be liable for any traffic violations. Such shall be shouldered solely by the RENTER or the RENT-A-CAR COMPANY.
  9. COLLISION DAMAGE – In case of vehicular accident, the RENTER should immediately notify INSTA RIDE and the RENT-A-CAR COMPANY. The RENTER is responsible for the full cost of the repair and vehicle downtime to the RENT-A-CAR COMPANY but this liability may be waived by payment of the Participation Fee. The RENTER will be liable, however, for the full cost of damage and vehicle downtime if the car is driven in violation of the RENTAL AGREEMENT or for failure to submit a police report and a photocopy of the driver’s license and any valid government ID during the accident.
  10. INSTA RIDE, while taking all precautions and using its best effort to facilitate and maintain smooth transactions between the RENTER and the RENT-A-CAR COMPANY, shall not be liable for mechanical failure of said vehicle or consequential damages. The RENTER shall not make any claim for damages against INSTA RIDE for any delay through breakdown or accident. Likewise, in the event that the RENTER has caused any damages to the vehicle he/she shall pay for the damages of the car resulting from his/her negligence.
  11. The participation of INSTA RIDE for any kind of damage arising from accidents, loss of life and property actual moral and exemplary damages over and above the specified insurance coverage shall be limited only to the investigation and facilitation of the incidents subject to settlement of disputes and compromise agreements.
  12. In case of vehicle accident or damage caused by any fortuitous event where the RENTER is not at fault or in any way negligent, the RENTER is bound to shoulder only the participation fee of the vehicle whichever is higher otherwise covered by an insurance policy, and if the cost of repair, damage and consequential liabilities are covered by and recoverable from an insurance cover. It is immaterial as to whose fault or negligence the damage’s was caused. Otherwise, the RENTER shall be liable for the whole amount if he/she is at fault or negligent in driving the car.
  13. In case of trips outside Cebu Province, the RENTER binds himself to advice INSTA RIDE in writing of his/her intentions thereabout, failing the RENTER shall be responsible for all cost of fixing any engine and mechanical trouble happening along its route. In all cases, vehicle should be driven by an authorize driver, or else, the RENTER is in breach.
  14. The RENT-A-CAR COMPANY releases INSTA RIDE of and from any liability for loss or damage to any property left, stored or transported by the RENTER or any other person in or upon the vehicle before or during the rental period or after the return of the vehicle to the RENT-A-CAR COMPANY. The RENT-A-CAR COMPANY further agrees to not hold INSTA RIDE liable hence will not indemnify the RENT-A-CAR COMPANY against all claims and costs based upon or arising out to such loss or damage.
  15. The RENT-A-CAR COMPANY agrees that it will always use its account and the App in compliance with the Terms, applicable law, and any other policies and standards provided to you by INSTA RIDE. As a vehicle owner or “host”, the RENT-A-CAR COMPANY commits that it will provide a safe and legally registered and insured vehicle, with a clean (non-salvage/branded) title, in good mechanical condition, on time to the RENTER who is an Approved Driver. In connection with the RENT-A-CAR COMPANY’s use of or access to the INSTA RIDE App, the RENT-A-CAR COMPANY may not, nor advocate, encourage, request, or assist any third party to:
    • Violate any law, including
      • breach, violate, and/or circumvent any local, provincial/territorial, regional, or national law or other law or regulation, or any order of a court, including, without limitation, traffic law and regulations, licensing or registration requirement;
      • infringe, reproduce, perform, display, distribute, reverse engineer, or prepare derivative works from content that belongs to or is licensed to INSTA RIDE, or that comes from INSTA APP and belongs to an INSTA RIDE user including works covered by any copyrights, trademark, patent, or other intellectual property, privacy, publicity, moral, or contractual rights, except with prior express written permission of INSTA RIDE.
    • Submit any false information, including:
      • respond to a claim (for example about damage to a vehicle), with false or misleading information;
      • offer, as an owner, any vehicle that the RENT-A-CAR COMPANY does not own or have authority to share;
      • offer, as an owner, any vehicle that may not be shared for compensation pursuant to the terms and conditions of this Agreement with a third party, including, but not limited to the user of INSTA RIDE;
      • offer, as an owner, any vehicle that has a salvaged, branded, washed, or unclean title or that is not safe, legally registered and not insured to be driven by the RENTER or to be rented;
      • submit any listing with false or misleading information, or submit any listing with a price that the RENT-A-CAR COMPANY does not intend to honor;
      • register for an INSTA RIDE account on behalf of an individual/company other than the listed RENT-A-CAR COMPANY;
      • impersonate any person or entity, or falsify or otherwise misrepresent itself or its affiliation with any person or entity.
    • Fail to honor its commitments, including:
      • fail to pay the fees or other amounts owed to INSTA RIDE or the RENTER;
      • fail as RENT-A-CAR COMPANY to timely deliver, make available any vehicle, except for a valid reason;
      • transfer its INSTA RIDE account and/or user ID to another party without consent INSTA RIDE;
      • list or provide a vehicle that is subject to a safety recall without first properly addressing the matter subject to the recall.
    • Harm or threaten to harm users of INSTA RIDE, including:
      • “stalk” or harass any other INSTA RIDE user or collect or store any personally identifiable information about any user other than for purposes of transacting as an INSTA RIDE user or RENTER in accordance with these Agreement;
      • engage in physically or verbally abusive or threatening conduct;
      • use INSTA RIDE to transmit, distribute, post, or submit any information concerning any other person or entity, including without limitation, photographs of others without their permission, personal contact information, or credit, debit, calling card, or account numbers;
    • Use INSTA RIDE for the RENT-A-CAR COMPANY’s own unrelated purposes, including:
      • contact a RENTER for any purpose other than asking a question related to a booking or such RENTER’s vehicle(s) or listing(s);
      • contact a RENTER for any purpose other than asking a question related to a booking or such traveler’s use of INSTA RIDE’s services;
      • commercialize any content found on INSTA RIDE or software associated with INSTA RIDE, including Reviews;
      • harvest or otherwise collect information about users without their and INSTA RIDE’s consent;
      • recruit or otherwise solicit any user to join third party services or websites that are competitive to INSTA RIDE, without INSTA RIDE’s prior written approval.
    • Interfere with the operation of INSTA RIDE, including:
      • interfere with any other user’s listings;
      • enter into an INSTA RIDE transaction with a member of any of the RENT-A-CAR COMPANY’s owner or officer’s family, household, friend, colleague, or acquaintance;
      • distribute or post spam, unsolicited or bulk electronic communications, chain letters, or pyramid schemes;
      • distribute viruses or any other technologies such as cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, backdoors, packet or IP spoofing, forged routing or electronic mail address information, or similar methods or technology that may disrupt or interfere with the operation or provision of INSTA RIDE, or harm INSTA RIDE or the interests or property of others;
      • bypass robot exclusion headers, interfere with the working of INSTA RIDE, or impose an unreasonable or disproportionately large load on INSTA RIDE’s infrastructure;
      • systematically retrieve data or other content from INSTA RIDE to create or compile, directly or indirectly, in single or multiple downloads, a collection, compilation, database, directory, or the like, whether by manual methods, through the use of bots, crawlers, or spiders, or otherwise;
      • use, display, mirror, or frame INSTA RIDE or any individual element within INSTA RIDE, INSTA RIDE’s name, any INSTA RIDE trademark, logo, or other proprietary information, or the layout and design of any page or form contained on a page in INSTA RIDE, without INSTA RIDE’s express written consent;
      • access, tamper with, or use non-public areas of INSTA RIDE, INSTA RIDE’s computer systems, or the technical delivery systems of INSTA RIDE’s providers;
      • attempt to probe, scan, or test the vulnerability of any of INSTA RIDE’S system or network or breach any security or authentication measures;
      • avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by INSTA RIDE or any of INSTA RIDE’s providers or any other third party (including another user) to protect INSTA RIDE;
      • forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use INSTA RIDE to send altered, deceptive, or false source-identifying information;
      • attempt to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the services; or
      • endeavor to circumvent a suspension, termination, or closure of your account, including, but not limited to, creating a new account to circumvent an account suspension or closure or giving cars registered to the RENT-A-CAR COMPANY or a member of RENT-A-CAR COMPANY’s owner’s/officer’s household to other INSTA RIDE users to List.
  16. VIOLATIONS – INSTA RIDE has the right, but not the obligation, to investigate, pursue, and seek to prosecute, litigate, or refer to law enforcement, violations of this Agreement to the fullest extent permissible by the law. INSTA RIDE may access, preserve, and disclose any of the RENT-A-CAR COMPANY’s information if INSTA RIDE is permitted or required to do so by law; if INSTA RIDE believes in good faith that it is reasonably necessary to respond to claims asserted against INSTA RIDE or to comply with permissible legal process (for example, subpoenas or warrants); to enforce or administer the Agreement; to do so for fraud prevention, risk assessment, investigation, customer support, product development and debugging purposes; and/or to protect the rights, property, or safety of INSTA RIDE, its employees, its users, or members of the public.
  17. INSTA RIDE reserves the right, at any time and without prior notice, in accordance with applicable law, to remove or disable access to any content that INSTA RIDE APP, at its sole discretion, considers to be objectionable for any reason, in violation of this Agreement or otherwise harmful to INSTA RIDE or its community. If INSTA RIDE believes the RENT-A-CAR COMPANY is abusing INSTA RIDE, its users, or employees in any way or violating the letter or spirit of any of this Agreement, INSTA RIDE may, in its sole discretion and without limiting other remedies, limit, suspend, or terminate the RENT-A-CAR COMPANY’s user account(s) and access to INSTA RIDE, remove hosted content, deny a claim for coverage, remove and demote listings, reduce or eliminate any discounts, and take technical and/or legal steps to prevent the RENT-A-CAR COMPANY from using INSTA RIDE. Additionally, INSTA RIDE reserves the right to refuse or terminate its services to anyone for any reason at its discretion to the full extent permitted under applicable law.
  18. COMMUNICATIONS – In order to contact the RENT-A-CAR COMPANY more efficiently, INSTA RIDE may at times contact the RENT-A-CAR COMPANY using calls or text messages at the telephone number(s) to be provided by the RENT-A-CAR COMPANY. INSTA RIDE may place such calls or texts primarily to confirm the RENT-A-CAR COMPANY’s signup; provide notices regarding the RENT-A-CAR COMPANY’s Account or Account activity; investigate or prevent fraud; collect a debt owed to INSTA RIDE; or communicate urgent messages. INSTA RIDE may share the RENT-A-CAR COMPANY’s phone number(s) with service providers with whom INSTA RIDE contracts to assist it in pursuing these interests, but will not share the RENT-A-CAR COMPANY’s phone number(s) with third parties for their own purposes without the RENT-A-CAR COMPANY’s consent.
  19. LEGAL DISPUTES, VENUE, and APPLICABLE LAW–This Agreement will be interpreted in accordance with the existing rules and laws of the Philippines and any claim or dispute at law or equity that has arisen or may arise between the RENT-A-CAR COMPANY and INSTA RIDE relating in any way to or arising out of this Agreement, the RENT-A-CAR COMPANY’s use of or access to the INSTA RIDE service or any breach, enforcement, or termination of this Agreement shall first be resolved through mediation. In case of court litigation, such shall be filed exclusively in the appropriate courts in Cebu City, Philippines.
  20. CONFIDENTIALITY – The contents and provisions of this Agreement shall be confidential. Similarly, all communications and evidence related to the dispute subject of mediation will remain confidential, and neither party shall take any action that will harm the reputation of any of the other, or which would reasonably be expected to lead to unwanted or unfavorable publicity to either of the parties or entities.